Help customers choose with product reviews and ratings

Shopping online is risky. A customer has no opportunity to kick the tires before making a purchase, so they can’t be sure the purchase will meet their expectations.

Product reviews is a way to reduce the risks. People share their experience about the product with those who are about to purchase it. This helps shoppers make the final decision.

Start Using Product Reviews

CS-Cart and Multi-Vendor have the Comments and reviews add-on out of the box. Activate it, and you are ready to get benefits:

• The shopper will not leave to read a review on another site.
• Product reviews is a free source of unique content for your website.
• Visitors understand that your website is safe for shopping

Extensions for the Built-in Comments and Reviews Add-on

Enable All Reviews will save time both to the beginners and owners of big e-stores. It enables or disables product reviews and comments to all products in your shop.

Sign in or Purchase to Review will let you choose who can post a review: only registered customers or the ones who purchased the product. It will add more trust to the reviews.

Reviews tree enables comments to reviews. Your clients will be able to comment other customers’ reviews.The result is a live conversation on your product details page.

The following add-ons will add more visibility to the product reviews on your website:

All Reviews Page add-on creates a special page containing all reviews. It also adds block with recent or new reviews wherever you need it.

Recent reviews is a way to focus customers’ attention on the recently reviewed products. It displays block with recent reviews on homepage, category, and product page.

Standalone Product Reviews Add-ons

Important! Disable Comments and reviews module before using the following add-ons.

With the Extended reviews your clients can: Rate product by several parameters: usability, speed, and price. Vote for good reviews using the “Was this review helpful” buttons. Sort the reviews on the product details page by rating, date, and helpfulness.

If you want to get most from the product reviews on your website, use Add Reviews by Yotpo add-on. It provides an integration with a stand-alone product reviews service Yotpo. Yotpo has several channels for collecting the reviews from your customers: Mail After Purchase - review form is sent via Email at a set time after purchase. Review form is sent via Email manually. Special form on a Facebook page (site reviews only). Yotpo is social. Push reviews to your store’s Facebook and Twitter pages to show how much shoppers love your products. Strengthen your social presence and get quality traffic to your store. Yotpo’s widget is highly customizable. You can change the look of the emails and reviews widget to match the look of your store.

So keep visitors on your website, get unique content, have more trust to your website and boost your sales using the product reviews.

We hope it was helpful.