Cart Reminder

Smart Cart Reminder recovers the revenue your CS-Cart store loses every day to abandoned carts. When a customer fills a cart but never completes the order, the add-on tracks it and sends a sequence of automated reminder e-mails that bring the shopper back to finish checkout. Cart abandonment is one of the largest sources of lost online revenue, and a well-timed reminder — optionally carrying a discount — is one of the most cost-effective ways to win those orders back.

The add-on watches carts that have been left without an order and, once a cart has sat untouched past the abandonment window you configure, queues it for the reminder pipeline. You decide what "abandoned" means: the "Abandoned cart, coming in (hours)" setting defines how many hours pass before a cart counts as abandoned, and the "Time-lapse for cancel / do not remind (hours)" setting defines how long the reminder process keeps working on that cart. Reminders are delivered by a cron task, so the whole recovery flow runs unattended on your schedule.

Targeting is driven by a flexible rule builder. Each rule is a set of condition groups, and a cart qualifies when at least one group's conditions all evaluate true (conditions within a group are AND, groups are OR), so you can address segments such as carts above a certain amount or carts containing particular products. A rule can attach a discount — a percentage of the cart or a fixed amount — and can be limited to a date range ("from" / "to", or just one bound). Each rule points at the e-mail template that will be sent to the matching customer.

E-mail templates are fully editable and multilingual, with a subject and a WYSIWYG body per store language, so every shopper is reminded in their own language. Templates support dynamic placeholders that are filled in per customer and cart — the customer's name, the rendered list of cart products, a recovery link that re-opens the saved cart, the generated coupon code and its expiry, an unsubscribe link and your shop link. The coupon link embedded under {cart_url} activates the discount for that specific cart when the customer follows it.

The admin panel gives you full visibility: a Carts tab listing every cart created on the store, a "Running" tab of all active reminder sends across carts and rules, a Completed tab of carts that were in the reminder flow and then converted into a purchase, and a Statistics tab that reports recovery performance by e-mail, rule, sale and employee over a date range you choose. The cron endpoint is token-protected (constant-time hash_equals; empty or wrong tokens are rejected), so no outside visitor can trigger a mass mailing or enumerate carts.

Supported versions:

CS-Cart and CS-Cart Multi-Vendor 4.x (validated up to 4.19; the add-on also adapts to older 4.x builds). Requires PHP 7.4 or newer. Ships with six interface languages (English, Russian, Ukrainian, German, French, Spanish).

Abandoned-cart tracking: Monitors carts left without an order and moves them into the reminder pipeline once the abandonment window elapses.

Rule / condition builder: Condition groups combined with AND inside a group and OR across groups; per-rule status, priority, discount (percentage or fixed), and optional from/to date range.

Multilingual e-mail templates: Per-language subject and WYSIWYG body, with a built-in preview popup framework.

Auto-generated coupons: Rules can issue unique discount vouchers that are activated automatically when the customer follows the recovery link.

Cron processing: A token-protected cron task processes due carts and sends queued reminders completely unattended.

Admin dashboard tabs: Carts (all carts), Running (active sends), Completed (recovered purchases), and Statistics (conversion reporting with date filters).

Security layer: Cron endpoint gated by a constant-time hash_equals token; empty or invalid tokens are immediately rejected.

Available template placeholders:

{customer_firstname}, {customer_lastname}, {customer_email}, {cart_products}, {cart_products_txt}, {cart_url}, {unscribe_url}, {voucher_code}, {voucher_expirate_date}, {shop_link_url}

1.0.16 (16.06.2026) — The e-mail template preview ("View") popup now shows the rendered e-mail directly instead of throwing a 404 error.

1.0.15 (16.06.2026) — Fixed the rule builder, in-rule product search, and the statistics charts so they load their data accurately inside the browser workspace.

1.0.14 (16.06.2026) — Fixed the "New condition group / Add condition / New reminder" configuration layouts so they reliably add input fields inside the rule builder.

1.0.13 (16.06.2026) — Solved a fatal error that could break the whole Rules/Settings management screen; admin-panel updates now apply fresh code modifications immediately without requiring manual server reboots.

1.0.12 (16.06.2026) — Restored the rule-builder buttons, in-rule product search arrays, and statistics modules that previously did nothing on user click actions.