Modern Live Chat Software. Boost conversions, solve issues, in real time. For free.
Deliver happiness & collect feedback.
Live chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your service: identify problems, collect contact info and understand your customers better. It’s really easy with
Chatra.
Work from a web dashboard or desktop apps for Windows & Mac. Even on the go we’ve got you covered with Android & iOS apps.
Distinctive Features:
- Cart Saving. Reduce cart abandonment rate, proactively contacting customers stuck on the check out.
- Live typing insights. See what customers type before they hit "send".
- Group chats. Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.
- Conversation history. We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.
- Collects contact info. Even when you are offline or unavailable, so that you can get back to customers even if they left your site.
- Triggered actions. Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.
- Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.
- Looks & feels as a messenger app. Smooth animations, avatars, beautiful design.
- Free forever plan. Up to 5 agents can be online at the same time.
