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Modern Live Chat Software. Boost conversions, solve issues, in real time. For free.
Deliver happiness & collect feedback.
Live chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your service: identify problems, collect contact info and understand your customers better. It’s really easy with Chatra.
Work from a web dashboard or desktop apps for Windows & Mac. Even on the go we’ve got you covered with Android & iOS apps.
- Cart Saving. Reduce cart abandonment rate, proactively contacting customers stuck on the check out.
- Live typing insights. See what customers type before they hit "send".
- Group chats. Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.
- Conversation history. We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.
- Collects contact info. Even when you are offline or unavailable, so that you can get back to customers even if they left your site.
- Triggered actions. Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.
- Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.
- Looks & feels as a messenger app. Smooth animations, avatars, beautiful design.
- Free forever plan. Up to 5 agents can be online at the same time.
For full feature list and additional information check https://chatra.io
- CS-Cart Ultimate
Chatra (Roger Wilco LLC) is founded by seasoned e-commerce entrepreneurs to help online businesses better communicate with their clients. We focus on bringing beautiful design and ease of use of consumer messenger apps to company communications, to engage visitors more and improve website conversion rate.
We believe in long lasting relationships being a key to business success and aim to provide state of the art tools to build them.