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Latest release date: 2015, May,5
Integration of CS-Cart with the cloud-based customer support platform "Freshdesk" (freshdesk.com). CS-Cart “Freshdesk" add-on is very easy and comfortable module for use customers and administrators. Users can post new questions in the customer area. Improve your customers support with the CS-Cart “Freshdesk" add-on.
General features:
- Compatible with basic CS-Cart responsive themes;
- Compatible with CS-Cart 4.2.x;
Capability of administrators:
- Ability to create tickets with different content;
- Ability to view all the tickets;
- Ability to create new ticket in admin panel;
- Ability to create new ticket in Customer area;
- Ability to add comments;
- Ability to search tickets by e-mail;
- Ability to set status for ticket;
- Ability to set priority for ticket;
- Ability to assign type of ticket;
- Ability to update values of custom fields in ticket.
Capability of customers:
- Ability to create new ticket in Customer area;
- Ability to add comments;
- Customer can easy validate his account by e-mail.
Product
- CS-Cart
Compatible versions
- 4.9.2
- 4.9.1
- 4.8.2
- 4.7.4
- 4.6.3
- 4.5.2
- 4.4.3
- 4.3.10
- 4.2.4
Localisations
- English
- Русский
Contact information
Email
Phone
8-800-3020-886
Cart-Power is a 35+ professional team with extensive experience. More than 10 years we have developed, modified marketplaces, online stores, crowdfunding places, classifieds, auction sites and e.g. all around the world. We provide comprehensive solutions for ecommerce projects from development and design to SEO promotion and technical support.We’ve created more than 500 ecommerce projects, 5000+ custom upgrades and developments. Our 100+ add ons are ready to integrate into your online project to build
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