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Latest release date: 2015, May,5
Integration of CS-Cart with the cloud-based customer support platform "Freshdesk" (freshdesk.com). CS-Cart “Freshdesk" add-on is very easy and comfortable module for use customers and administrators. Users can post new questions in the customer area. Improve your customers support with the CS-Cart “Freshdesk" add-on.
General features:
- Compatible with basic CS-Cart responsive themes;
- Compatible with CS-Cart 4.2.x;
Capability of administrators:
- Ability to create tickets with different content;
- Ability to view all the tickets;
- Ability to create new ticket in admin panel;
- Ability to create new ticket in Customer area;
- Ability to add comments;
- Ability to search tickets by e-mail;
- Ability to set status for ticket;
- Ability to set priority for ticket;
- Ability to assign type of ticket;
- Ability to update values of custom fields in ticket.
Capability of customers:
- Ability to create new ticket in Customer area;
- Ability to add comments;
- Customer can easy validate his account by e-mail.
Product
- Store Builder
Compatible versions
- 4.9.2
- 4.9.1
- 4.8.2
- 4.7.4
- 4.6.3
- 4.5.2
- 4.4.3
- 4.3.10
- 4.2.4
Localizations
- English
- Русский
Cart-Power is a team of 35+ professionals with 12-year experience in e-commerce. We develop and optimize marketplaces, online stores and mobile apps for clients worldwide.
We offer end-to-end solutions—from custom development and design to SEO promotion and support.
Our track record
✓ 500+ successful e-commerce projects;
✓ 5,000+ custom upgrades and developments;
✓ 170+ add-ons to enhance your site’s functionality;
Working with us is convenient because
✓ we discuss details, offer options, and prepare specifications;
✓ your project manager keeps you updated on progress;
✓ QA specialists ensure quality control;
✓ we provide project documentation;
✓ you get guarantees on modifications and projects.
Let us build an efficient online business together.
We have successfully delivered 500+ projects for clients worldwide. Due to NDA restrictions, many remain confidential. Below are a few cases approved to be shown in our portfolio.
Join our happy customers!
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