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CS-Cart Social Messaging: With this CS-Cart Social Messaging add-on, an Admin can add a widget in his store, where customers can send messages to your Facebook or Twitter account.
When visitors have a concern about the products, they are likely to either look for details to contact Site Owner for further description or look for another product. Rather than watching potential buyers click away from e-commerce sites and to limit the risk of losing prospective clients, we have created “CS-Cart Social Messaging”.
So, Your store visitors will be able to send direct messages in the social network via any desktop, tablet or mobile device straight from your store. They can start a conversation which continues entirely via Facebook Messenger or Twitter messages.
Features & Benefits :
- Well integrated with CS-Cart Multi-Vendor.
- Messaging option is available for Facebook and Twitter.
- The user can communicate with admin via social chat medium and can ask their query to admin.
- Increases customer engagement which improves site traffic.
- Helps in building trust between brands and customers.
- Easily configurable – Just fill the credentials and it is ready to use.
- A user can send message easily. Only needs to login into their Twitter/Facebook account.
- It comes with a Like/Follow button so users can become followers of your Facebook or Twitter page.
- Easy to manage at admin end.