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Integration of CS-Cart with the most popular Support Ticket System "Zendesk" (zendesk.com). No information excepted customers are located on CS-Cart. Tickets and comments are located in ZendDesk and CS-Cart gets it each time customer see topic.
- ability to create tickets with different content
- ability to view all the tickets
- ability to search tickets by subject, user, status, type, priority, date
- ability to import/export Users to/from ZenDesk
- ability to set status for ticket New, Open, Pending, Hold, Solved, Closed
- ability to set priority Urgent, High, Normal, Low
- ability to assign type of ticket Problem, Incident, Question, Task
- customer can easy validate his account by email
- ability to assign fields in form builder for ZendDesk specially
- CS-Cart Ultimate
- Multi-Vendor PLUS
Cart-Power is a 35+ professional team with extensive experience. More than 10 years we have developed, modified marketplaces, online stores, crowdfunding places, classifieds, auction sites and e.g. all around the world. We provide comprehensive solutions for ecommerce projects from development and design to SEO promotion and technical support.