Vendor feedbacks

The add-on allows customers to rate sellers and leave feedback after purchases. Gives you the opportunity to respond to a review or file a complaint
Reviews: 4
Last update: 29.07.2024
csc_vendor_feedback
Select the CS-Cart edition
Vendor feedbacks
$71.25

The feedback add-on for CS-Cart from make shop is a simple but effective solution that turns your marketplace into a space for open and productive communication between customers, sellers and administrators. No more difficulties with choosing a seller or evaluating the quality of service! Thanks to our add-on, customers can easily leave feedback and evaluate the seller's work, and sellers and administrators can quickly respond to them. This creates an atmosphere of transparency and trust, making the buying and selling process comfortable and enjoyable for all parties. Reviews and dialogues help to make informed decisions, strengthen the store's reputation and increase customer satisfaction. Our feedback add-on is the key to a successful business and satisfied customers!

Functionality

In the add-on settings, it is necessary to specify at which order status customers can evaluate the seller's work according to various parameters.

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A button to leave a review about the seller appears in the order details:

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A link to the seller's reviews and rating appears in the product card:

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The seller's information page displays the customer's feedback and the seller's response:

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Sellers also have the ability to edit the review and respond to it.

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Customers can leave a complaint about the seller's response, if necessary.

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Features:

  • Selection of the order status, at which customers can leave a review;
  • Permission to edit customer reviews;
  • Evaluation of sellers by several parameters, including customer satisfaction, communication, delivery speed, accuracy of product description and the ability to leave a comment;
  • Personalization of questions asked when writing reviews;
  • Sellers can respond to reviews;
  • Customers can leave a complaint about the seller's response, if necessary;
  • Editing and deleting reviews by the marketplace administrator;
  • Sending e-mail notifications when posting a review, response or complaint;
  • Display of the seller's rating in the product card;
  • Display of rating statistics on the seller's page.

Payment type
One-time payment
Product
  • Multi-Vendor
  • Multi-Vendor Plus
  • Multi-Vendor Ultimate
Compatible versions
  • 4.18.2
  • 4.18.1.SP1
  • 4.18.1
  • 4.17.2.SP3
  • 4.17.2.SP2
  • 4.17.2.SP1
  • 4.17.2
  • 4.17.1
  • 4.16.2
  • 4.16.1
  • 4.15.2
  • 4.15.1.SP4
  • 4.15.1.SP3
  • 4.15.1.SP2
  • 4.15.1.SP1
  • 4.15.1
  • 4.14.3.SP1
  • 4.14.3
  • 4.14.2.SP1
  • 4.14.2
  • 4.14.1.SP1
  • 4.14.1
  • 4.13.3
  • 4.13.2.SP2
  • 4.13.2.SP1
  • 4.13.2
  • 4.13.1
  • 4.12.2
  • 4.12.1
Localizations
  • English
  • Русский
Mr. Doopz
Comment
Although this addon did not work on my site it seems like it could be decent - but limited. I didn't see many options or settings to customizing to your liking. Support was VERY slow, took several times to ask to get a simple answer and overall did not resolve any issues.
Денис
Comment
Единственный в своем роде модуль для CS-Cart делающий такую подробную систему отзывов как на eBay!
Tarek H
Comment
Great customer support, reasonable pricing for a must functionality addon in any marketplace. glad to have you as a partner.
Руслан
Comment
Не работает демо версия где можно посмотреть работу модуля. Поправьте пожалуйста ошибки на сайте. Спасибо большое
With make shop , your online presence is not just a website, it's a comprehensive, scalable

Contact information

With make shop, your online presence is not just a website, it's a comprehensive, scalable platform that helps your business thrive in the digital era. We are not just developers. We are your e-commerce partners, turning your visions into reality.

Today, make shop is a dynamic company specialising in advanced e-commerce solutions. We do not limit ourselves to creating online stores alone. We believe in expanding possibilities. 

The make shop team also designs custom add-ons, expanding website functionality to meet our clients' specific needs. Our commitment to innovation drives us to continually enhance and optimise the digital world of online shopping.

Our primary services include:

  • Development of online stores and marketplaces
  • Template and theme implementation
  • Custom design development
  • Custom solutions of any complexity
  • SEO optimisation
  • SEO maintenance
  • Advertising setup
  • Integration with third-party services
  • Website maintenance and support
  • Mobile app development

And much more, just email us at info@makeshop.pro.

Check out our portfolio

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