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Disputes
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Latest update: May 27, 2017
Disputes add-on allows users of a store to start discussions (disputes) of orders with administrator by leaving comments: asking questions, writing complaints, etc. For this administrator creates new form with the default form editor. Started disputes show info about orders, one can also set statuses for disputes and reply to users through a separate menu in administration panel. A new link to disputes page appears in user's account menu.
Main features:
- User can leave comments to orders through a separate reply form;
- New link in user's account menu, leading to disputes page;
- Functional administrator menu for working with disputes;
- Useful reply form in disputes menu in administration panel;
- Fast redirecting from disputes to orders and user account;
- Statuses for disputes: awaiting for answer, awaiting for vendor action, awaiting for customer action, closed.
Product
- CS-Cart
- CS-Cart Ultimate
Compatible versions
- 4.9.3
- 4.9.2
- 4.9.1
- 4.8.2
- 4.7.4
- 4.6.3
- 4.5.2
- 4.4.3
Localisations
- English
- Русский
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