Enterprise all inclusive FBO, FBO+, FBS, DBS: managing marketplace logistics, fulfillment warehouses, crossdocking, and shipping from the seller's warehouse

Enterprise All inclusive - marketplace DBS, FBS, FBO, FBO+, SAAS, FGD, FDS

We create powerful and competitive marketplaces with a professional logistics system based on leading models: FBO, FBO+, FBS, DBS, SAAS, FGD, FDS, etc. Our platform allows you to:

• Optimize logistics routes for any product
• Work with products of any price segment
• Manage deliveries of any size and volume
• Minimize manual labor

Get a fully functioning marketplace with sophisticated logistics in just a few months!

Introducing a complete solution

Enterprise All inclusive– an advanced package solution, based on the powerful CMS CS-Cart Multi-Vendor core

Key advantages of the solution

Logistics optimization for all major models:

• FGD (Fulfillment from Groceries Delivery) - specifics of working with food products and delivery
• FDS (Food Delivery System) - delivery of ready food from stores
• FBO - (Fulfillment by Operator, delivery from the marketplace warehouse)
• FBO+- (Fulfillment by Operator + delayed delivery, delivery of goods to the warehouse for created orders)
• FBS (Fulfillment by Seller;—trading from the seller's warehouse via the marketplace sorting center)
• DBS - (sale of goods from the seller's warehouse,,&delivery by the seller's transport company or courier)
• SaaS (Service as a Service) - providing services through the marketplace

Flexible monetization

• Create tariffs for different conditions
• Optimization of transport costs
• Minimum shipping cost for the buyer
• The largest possible product range
• Selling your own products with maximum margin

Comprehensive interaction with regulatory and financial structures:

• Banks
• Cash register equipment (KKM)
• Fiscal Data Operators (CRFs)
• Electronic document management (EDI)
• The Honest Sign system and others
• Tax Service

Our solution allows you to create a fully functioning marketplace with well-thought-out logistics, an effective monetization system, and full compliance with all regulatory requirements.

Works successfully and generates a stable income, opening up new opportunities for development

• Purchasing power: the ability to purchase large quantities of marketable goods
• Efficient turnover: fast sales of goods at competitive prices with a high rate of capital turnover

And all these advantages are available to you when the marketplace becomes your own business, opening the door to a world of large-scale trading operations and stable income.

Enterprise All inclusive

You get an entire ecosystem designed specifically for the most effective business models of FBO, FBO+, FBS, DBS, SaaS, FGD, FDS, etc. This modification was created taking into account the specifics of the Russian market and the countries of the Eurasian Economic Union. It provides for logistics processes, integration with transport companies, banks, KKM services, OFD operators, EDI, Honest Sign system, generation of tax reports, as well as design, marketing, loading of goods and exchange of balances. The ecosystem includes cataloging the marketplace, maintaining catalogs of features and products, and much more.

Функционал Package functionality

Enterprise All inclusive

We have created unique tools that are not publicly available. They are designed for creating your own marketplace and provide easy, clear and automated platform management based on the model of FBO, FBO+, FBS, DBS, SaaS, FGD, FDS, etc.

Entrance group for the seller

• The Tilda &ad builderis an effective tool for creating professional landing pages. At your disposal are more than 550 ready-made blocks that allow you to create a unique design in a short time. This saves time and reduces development costs by up to several hundred thousand rubles
• Sales accounts are designed to meet the specific needs of different types of sellers: sole proprietors, LLC employees, self-employed people, and foreign agents. Each of them has its own banking details and verification documents. The system adapts to the requirements of the country and simplifies verification of the seller's authenticity by moderators
• Sellers are given access to the offer agreement, applications, product packaging requirements, delivery regulations, and step-by-step instructions for working with the platform. Interactive hints in the admin panel help you quickly find the necessary information and avoid long searches in documents

Product control and moderation system on the mareketplace

• Product moderation includes checking the accuracy and completeness of the description, the quality and compliance of photos, the correctness of the price range, the reliability of technical characteristics, and compliance with the platform's rules
• Moderation of services provides for monitoring the completeness of the service description, correctness of the price list, relevance of information, compliance with the category and availability of necessary documents
• The ban on editing means that published products cannot be edited without first being removed from publication. This is useful when there are active orders or to protect product characteristics from unauthorized changes
• A flexible management system allows you to hide products from the display window, manage inventory balances, and protect products with modified characteristics from sale

Multi-layout

Some showcase functionality

• Ability to hide an item from sale if its availability is limited for the selected price category.
• Preliminary calculation of the cost and delivery time for the buyer
• Individual terms of delivery and payment for goods from a specific warehouse for the buyer

Some functionality for the administrator

• Ability to set the total product price or individual price for each warehouse
• Import balances and prices for each warehouse separately
• Defining restrictions for warehouses: minimum and maximum prices, product dimensions, dimensions, and volume, warehouse availability for certain categories of the marketplace, and soon
• Automatic address filling when filling in

Create favorable rates

• Prices for sellers on the platform may change depending on economic and logistical factors, product type, delivery conditions, product returns, and financial aspects
• Determine the availability of products within the selected tariff for the city, region, or country
• Give sellers the opportunity to choose individual delivery terms, such as pick-up by the buyer, delivery by a partner transport company, or delivery at the expense of the platform
• Set pricing restrictions based on the weight, size of the product, and payment methods
• If the buyer is confronted with non-fulfillment of obligations by the seller or receives a low-quality product or service, a system of penalties should be provided
• To automate processes and simplify the work of sellers, it is necessary to ensure full synchronization of tariffs in orders with the 1C Marketplace Document Flow system

Transport companies

• We have integrated with five dozen transport companies operating in the Russian Federation and the EAEU countries
• We monitor the work of sellers ' couriers and provide buyers with information for obtaining passes to the recipient's territory
• Our system interacts with CRM systems of transport and logistics companies, which allows you to manage supply chains from the sender to the client in a single interface
• We track the statuses of transport companies for cargo control throughout the entire journey
• Our system also automatically registers orders in the personal accounts of delivery services in accordance with the marketplace or seller's contracts and generates accompanying documents automatically.

One of the order processing scenarios on the marketplace

1. The buyer pays for the product and delivery
2. The system generates an order completion task for the seller
3. The seller receives a notification about the need to collect the order
4. Checking the availability of products
5. If a product is found missing, the system requests confirmation from the seller
6. If the product is not available, the order is automatically canceled and the funds are returned to the buyer
7. Control system and disciplinary measures:

• at the first violation, the seller receives a warning and notification about the need to update the balance
• in case of repeated violations, the seller's warehouse or account is temporarily blocked, access to some functions is restricted
• in case of repeated violations, the seller may be completely blocked on the platform

Advantages of controlling the seller's order build

For the Seller, this means:

• clear organization of work with orders
• automated process of order assembly control
• transparent warning system

For buyers, this means:

• guarantee of delivery of paid goods
• fast refund of funds in the absence of goods
• high level of service

This approach encourages sellers to maintain up-to-date data on product balances and update availability information in a timely manner, which ensures the stability of the marketplace and customer satisfaction.

ЕщеAnother scenario for order processing in the marketplace

Checkout process Main stages:

• The buyer creates an order on the site
• The system saves the buyer's payment card data
• The configuration task is passed to the seller
• Working with missing products

Algorithm of actions:

• If there are no items in the order: the seller makes an inventory of the available items, distributes the available items into boxes and cargo spaces
• Completes the assembly task

System automatically:

• Adjusts the order composition
• Recalculates the cost
• Debits the exact amount for available products from the buyer's bank card

Advantages of this scenario

Advantages of this scenario:

• forthe seller-fast picking of available products, automatic order adjustment and saving time for processing
• forthe buyer-receiving goods without delays, automatic cost recalculation and transparency of the picking process

Technical features of the implementation: integration with the payment system, automatic updating of the order status and synchronization of data on the availability of goods for instant recalculation of the cost.

This approach optimizes the order collection process and provides convenience for both parties while maintaining transparency of financial transactions.

Product assembly and delivery time monitoring system

• Order assembly monitoring: check box sizes, control cargo weight, track picking times, and ensure that the cargo meets the delivery service's tariff restrictions
• Control mechanisms include automatic restrictions that block the creation of a box when exceeding the permissible size or weight, track the time of order assembly and control the registration of the order in the batch, as well as monitoring the transfer of cargo to the delivery service

Regulations and control of the order assembly process

Standard terms:

• the maximum duration of order assemblymdashis up to two business days
• mandatory registration in the batch after picking;
• timely delivery of cargo to the delivery service

System Features:

• flexible configuration of the build time for each supplier
• personalization of control parameters at the warehouse level
• adaptation to the specifics of the work of a particular seller

Consequences of violations:

• automatic cancellation of the order if the assembly time is exceeded
• no registration in the batch
• failure to deliver the cargo on time

Response measures:

• refund of funds to the buyer
• generating a warning for the seller

This comprehensive approach to controlling assembly and delivery times ensures a high level of service for buyers and comfortable working conditions for sellers on the platform.

Personal data protection

How it works:

• The seller only gets access to order information.
• The buyer's personal information remains confidential
• Automated system for registering shipments with transport companies
• Automated data protection mechanisms

Technical solutions:

• Creating labels without the buyer's personal data
• Automatic registration of shipments
• Restricting the seller's access to the buyer's contact information

Legal aspects and security

Legal compliance:

• Full compliance with Federal Law No. 152-FZ "On Personal Data"
• Protection of users ' personal information
• Preventing illegal access to confidential data
• Additional security measures

Communication control:

• All contacts between the seller and the buyer pass through the marketplace platform
• No sharing of contact information outside the system
• Monitoring compliance with data handling rules

This approach ensures reliable protection of clients ' personal data and creates a secure environment for all participants of the trading platform, fully complying with the requirements of legislation and information security standards.

Automating product import on the marketplace

• The seller uploads the file or link to the file, and the further process becomes fully automatic. The system reads information from the file and automatically configures the import. The moderator checks and confirms the issue
• During import, new products, categories, and seller characteristics are automatically created. If the product already exists, only prices and balances are updated
• Importing images can take some time, so it is distributed across threads and loaded in parallel with other imports. This speeds up the download process without putting additional load on the server

Product distribution by marketplace category

After importing, the seller only needs to match their category with the marketplace category, and all their products will automatically get the desired category. You can also filter products en masse and assign them to different categories in the marketplace. This way, thousands of products will be categorized in just one click, without complex actions. You can immediately publish a ready-to-sell product

Product directory on the marketplace

• Quick start for sellers and high-quality content for buyers
• If the seller's products are not described in sufficient detail, they can use the marketplace catalog to transfer key product characteristics to their cards
• This greatly simplifies the process of adding new products and provides customers with high-quality information

Digital portrait of the buyer and seller on the marketplace

• Optimized registration for buyers and sellers on the marketplace
• We have developed a single login page for merchants and suggested alternative ways to authorize users
• Now buyers and sellers receive notifications about orders not only via email, but also via pushnotifications in the browser and Telegram
• The mobile app has added the ability to manage mobile pushnotifications, and the architecture makes it easy to integrate any services

Bots and parsers

• With the growth of artificial intelligence, the number of bots has increased significantly. We developed a filtering system based on IP addresses and names, and also learned how to block malicious parsers
• Although this method is not a full-fledged replacement for specialized DDoS protection DDoSservices, it can reduce the server load by 95% by blocking bots and parsers

Information protection and data security

We analyzed the experience of companies that stored all their data on one server, and created a distributed backup service specifically for marketplaces

The principle of operation is simple: a special add-on creates a backup copy of the database and files daily or several times a day. The service uploads site dumps to multiple servers

This way, if there is a hardware failure or a hacker attack, copies of data stored in different locations and restricted for access will allow you to quickly restore the operation of the marketplace

Exchange add-on for the mobile app

• We have developed a powerful mobile app together with Fittin for easy interaction with the marketplace
• Its main featuremdashis a three-stage security system for exchanging information and combining buckets and favorites when a user logs in
• A single shopping cart, reviews, and customer favorites simplify the process of managing purchases
• You can add an item to the shopping cart on the site, leave a review and add it to your favorites, and then continue making the purchase in the mobile app
• The main content is managed directly from the marketplace, and goods are exchanged instantly and without delay
• The buyer immediately sees the delivery cost in the product card, just like on the website
• The package includes only the integration add-on, and the app for mobile devices is not included

1C: "Marketplace Workflow"

• The marketplace can't handle sales and accounting at the same time, so we created the add-on "Document Flow for the Marketplace"
• We have developed a secure order data exchange protocol that contains information about customers, goods, warehouses, banking transactions, checks, and orders from transport companies. This add-on saves and transmits data at all stages of changing the buyer's order
• The add-on also generates directories of sellers, delivery methods, and payment methods. This information is necessary for monitoring and creating accounting documents
• 1C configuration: "Marketplace Document flow" was developed jointly with Sirius and is not included in the delivery package, it is purchased separately

Functionality and business processes

All inclusive

Marketplaces offers various models of work: FBO, FBO+, FBS, DBS, SaaS, FGD, FDS, etc. They allow sellers to choose the best option for their business.

DBS Delivery by Seller The seller stores the goods, collects the order after the sale, and delivers them to the buyer on their own or by a transport company.

DBSp Delivery by Seller Partner The seller stores the goods in the фулфиллментfulfillment operator's warehouse. After the sale, the order is collected by the operator and delivered to the buyer by a partner delivery service.

FBS Fulfillment by Seller The seller stores the goods, collects orders and packs packages after the saleпередает, passes them to the sorting center, and delivers the marketplace to the buyer.

FBO+ Fulfillment by Operator order The seller stores the goods, collects them after the sale and brings them to the marketplace warehouse, and the marketplace warehouse distributes them and packages them. After assembling all the goods for the order, it delivers them to the final buyer.

FBO Fulfillment by Operator The seller delivers the product to фуллфилментthe marketplace's fullfillment warehouse for storage. Processing, preparation, assembly and packaging of the order, as well as delivery of the order is carried out by the marketplace.

SaaS Service as a Service This is a service delivery model where the merchant provides services exclusively for the offline sector. Such as nail extensions, haircuts, hairstyles, cleaning, repairs, and soon.

PaaS Professional as a Service Providing online and offline professional services. Professionals can provide services in various fields, such as law, tele-medicine, distance education, IT, and others.

FGD Fulfillment from Groceries Delivery (FFGD) This is a product delivery model where the marketplace picks up products from the supplier's store and delivers them directly to the buyer. This model allows you to reduce delivery time and reduce logistics costs for food suppliers.

FDS Food Delivery System A food delivery model where restaurants and cafes collaborate with the marketplace to deliver orders to customers. This allows restaurants to focus on cooking, while the marketplace takes care of order delivery.

Enterprise All inclusive Package

• Marketplace management becomes easier and more accessible
• One or two people can control sellers, products, content quality, and customer offers
• You will be able to manage the geography of sales and delivery, control the timing of order assembly and transfer to transport companies
• A multi-level security system prevents sellers from making mistakes when packing cargo and marketplace administrators from making mistakes
• The package is constantly updated with new add-ons
• You get access to all new add-ons that are added to the package before other users