Merge duplicate customer profiles in just a few clicks — keeping the entire purchase history intact!

The “Merge Customer Accounts” add-on solves one of the most common issues in online stores — duplicate customer profiles. Now you can easily merge multiple accounts into one without losing any order history, reward points, or user group assignments.

Key Features

Account Merging in a Couple of Clicks

Merge any customer accounts directly from the admin panel — from the customer list or user profile page. Simply select the main account and add the profiles you want to combine.

Comprehensive Data Transfer

All related data — orders, reward points, user groups, and more — are transferred to the main account. 

The merged (secondary) account is automatically hidden to keep your database clean.

Detailed Logging

All merge actions are recorded in the default CS-Cart logs. 

Orders get automatic comments indicating the account merging activity.

Customer Notifications

Customers receive a customizable email notification when their accounts are merged. Notification templates are fully editable.

Smart Search and Hidden Account Management

The extended customer search now includes a “Merged” checkbox to easily find hidden accounts. 

Each merged account includes a reference to the new active profile.

Multi-level Merge Hierarchy

If an account has already been previously merged, all its child profiles and related orders are automatically linked to the new parent account — maintaining a clear data structure.

Benefits for Your Business

• Eliminates duplicate customer records and confusion in orders.
• Keeps your customer database clean and accurate.
• Streamlines the work of managers, accounting, and support teams.
• Ensures accurate customer analytics and reporting.

Enhance your customer service quality and maintain an organized user database with the “Merge Customer Accounts” add-on — your reliable tool for efficient customer management in CS-Cart.