MyBotify WhatsApp Notifications & OTP Login

Connect your CS-Cart store to WhatsApp with MyBotify

Send automated WhatsApp messages to your customers and vendors at every stage of their journey — from order confirmation to delivery tracking, abandoned cart recovery to price drop alerts. No coding required.

Order Notifications

• Order Created — instant confirmation when a customer places an order
• Order Status Changed — automatic updates for processing, shipped, completed, and cancelled
• Shipment Tracking — send tracking number and carrier details as soon as a shipment is created
• Payment Reminder — nudge customers with pending/unpaid orders
• Refund Processed — notify customers when a refund is initiated

Marketing & Engagement

• Abandoned Cart Recovery — automatically message customers who leave items in their cart
• Back in Stock Alerts — customers subscribe on the product page and get notified via WhatsApp when the product is available again
• Price Drop Watch — customers watch a product and receive a WhatsApp message when the price drops
• Review Requests — ask customers to leave a review after their order is delivered

WhatsApp OTP Authentication

• OTP Login — let customers log in with their phone number and a one-time password sent via WhatsApp (no email/password needed)
• Registration Verification — require phone verification during customer registration
• COD Verification — verify the customer's phone before placing Cash on Delivery orders to reduce fake orders
• 60-second resend timer — prevents OTP abuse, persists across page refresh

Multi-Vendor Support

• Vendor New Order — notify vendors instantly when they receive a new order
• Vendor Low Stock Alert — alert vendors when product stock falls below a configurable threshold
• Vendor Status Changed — notify vendors when their account status changes (approved, suspended, etc.)

Event Management

• Toggle each notification event on/off from the admin panel
• Two-way sync with the MyBotify dashboard — events stay in sync between your store and the MyBotify app
• Auto-cron system runs scheduled tasks (abandoned carts, payment reminders, review requests) on storefront page loads — no server cron setup needed

Key Features

• Works with CS-Cart and Multi-Vendor (Ultimate & Multi-Vendor editions)
• Configurable phone field priority (phone, billing phone, or shipping phone)
• Configurable country code, abandoned cart delay, review request delay, and low stock threshold
• Clean hook-based architecture — no core file modifications
• English and French translations included

Requirements

• CS-Cart 4.15.x — 4.19.x (Ultimate or Multi-Vendor)
• A MyBotify account with an active WhatsApp Business API integration
• Integration Token from the MyBotify dashboard