Order Cancellation for CS-Cart

Key Features

• Admin can create conditions for order cancellation.
• Order cancellation eligibility can be based on minimum order amount.
• Cancellation time duration can be configured in days, hours, and minutes.
• Cancellation conditions can be managed according to order status.
• Restriction can be applied on selected products.
• Customers can cancel eligible orders directly from frontend.
• Cancel Order option is available on order details page.
• Cancelled orders display updated order status automatically.
• Customers can print invoice for cancelled orders.
• Easy to configure and manage from admin end.

Admin Configuration

Admin can configure order cancellation settings directly from the backend by defining conditions for cancellation.

• Configure cancellation time frame for customers.
• Set minimum order amount required for cancellation.
• Select order statuses where cancel order option will not be available.
• Add products for which order cancellation will be restricted.

Frontend Order Cancellation

Customers can access their order list and cancel eligible orders directly from the order details page.

• Customers can view all orders from their account panel.
• Cancel Order option is available on eligible orders.
• Order status is updated as “Cancelled” after successful cancellation.
• Customers can print invoice for cancelled orders.

Support Information

If you are facing any issues with the add-on, please reach out to our support team.

Read our support policy for more information.

• Free lifetime updates of the module.
• Option to purchase extended support agreement.
• Free 3 months technical support included.
• Create a ticket at support portal
• Email support at support@webkul.com