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What problem do stores usually have while working with customers?
The main problem is that nobody works with their customer base, which is to say no one works customer retention.
This module solves this problem! It allows for solving two extremely important issues:
- To fill the web site with product reviews - real reviews, not fake ones.
- To ensure customer retention after placing an order at your store.
How does it work?
After placing the order, after certain time, the module sends an email to customers asking them to leave feedback about the goods from the order.
Email will contain product images for new email template system, for email templates in file system will be sent links to products.
Для новых email шаблонов эти письма включают картинки, для шаблонов в файловой системе - просто ссылки.
After the customer leaves a review, he or she receives a letter with a promo code for a discount.
This promo code is automatically added to the promotion linked in the module settings.
The promo code is removed from the promotion, thus an important process takes place - the promo code can be used only once.
Thus, the two problems mentioned above are solved at once.
The module has all the necessary settings:
- Status, upon changing to which the module will send a letter asking for feedback.
- The number of days within which this letter is sent.
- Promotion to which the promo codes will be added.
Letter templates are easily customized using standard tools.
All promo codes can be used only once.
- CS-Cart Ultimate
- Multi-Vendor Ultimate
- Multi-Vendor PLUS