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Product inquiry

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This product is electronically distributed.


Product inquiry

CS-Cart add-on which provides ability to ask a question about a product from its detailed page.

The "ask a question" form can be displayed either in the tab or in a pop up window on the product detailed page (v3.0.x only).


  • allows a customer to ask questions directly from product page
  • ability to set a custom receiver email
  • optional usage of image verification feature


1. Copy the entire content of the archive to the directory with installed CS-Cart store

2. In the admin area go to the add-ons list and click install "Product analogues" add-on

3. Configure the add-on:

- If email address is not set, then the value from the settings will be used "Help/Support department e-mail address"

- If you do not want to use captcha on the Product inquiry form then uncheck "Use image verification"

4. After the above steps are completed on the product detailed page in customer area there will appear a new tab "Product inquiry"


"What is this add-on for?"

- This add-on allows a customer to submit a question about a product from its detailed page; the question will be e-mailed to the store administrator with "Question: [product name]" title.

"How can I easily reply to the customer email?"

- Just use "Reply to" button. Add-ons set the "reply-to" header to the customer email address.

"Can I add custom fields to the "product inquiry" form?"

- No, only three default fields are available: email, name, description.

"How can I change the language values in this add-on?"

- The language values can be changed in a usual way from the language page as well as in the addon.xml file.

  • CS-Cart
  • Multi-Vendor
Compatible versions
  • 4.8.2
  • 4.7.4
  • 4.4.3
  • 4.3.10
  • 4.2.4
  • 4.1.5
  • 4.0.3
  • 3.0.6
  • 2.2.1
  • English
  • Русский
Not compatible with 4.8.2. (not valid structure respond by addon management inside cs-cart when importing )
This is a very good addon and our customers used it all the time.

However since the latest version of CS Cart does not support the old captcha check it does not work with the new Google recaptcha.

IT still works but there is no human check so now we are getting spammers/bots making enquiries!
Very simple and useful addon. Works great in 4.4.2 . If you prefer customers sent you immediately their questions for the product they need instead of calling for the same reason, it is one more reason to have it.
Удобный , функциональный, бесплатный, работает - ну что еще можно желать от аддона ?. Добавить к нему нечего..
Great add-on! It's an extremely useful function in CS-cart. This add-on is very easy to install and use. Everything has worked smoothly so far.
I like product inquiry add-on, works smart! It automatically sends the
SKU number and product link along with the customer's question. The CS-CART platform is superb, and 1Clue Developers professionally and quickly helped me with all my custom requirements. THANK YOU!
Great add on by a great company. Works like a charm.
One of the best - easy to use addon that solves the problem of being able to add 'contact form' into product pages. You can change the title to "Technical Questions", "Support", "Product Inquiry", pretty much anything that your customers would try to send you a message for a specific product.
Great addon, does what it says. If you want to change the text in the tab, then go to the
Design -> Product Tabs,
There you can select the "Product inquiry" and change its name.

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