Hiding order statuses for customers in the filters of the order list for CMS CS-Cart Online Store and Marketplace

Hiding order statuses for customers in order list filters

The module hides from the buyer the statuses that the marketplace has indicated as hidden in the filter in the list of orders.

Is it necessary to inform the buyer about the inner kitchen of the marketplace

A marketplace may have many internal statuses necessary to organize well-coordinated work between the marketplace, sellers, transport companies and other partners.

And so the buyer enters the list of orders, and sees a lot of orders with different, often incomprehensible statuses. He wants to sort them by status, and there are also several dozen options in the list of statuses. And what to do with them is completely unclear.

There are more unpleasant situations. For example, at some stage the transport company loses the order, which is notified by the marketplace, changing the status of the order. The marketplace begins proceedings and, with a high probability, the order will soon be found and quietly delivered to the buyer.

Why scare the buyer with unconfirmed information about the loss of the shipment? After all, in the end, most likely, the buyer will receive his order on time.

In order to protect the buyer from unnecessary data that is not very informative for him, but may cause unnecessary excitement, we created the module "Hiding order statuses for buyers in filters in the order list".

Module functionality

The module hides the statuses marked by the marketplace as "hidden" from the filters in the list of orders. As a result, the buyer sees only those statuses that are necessary for him and that are quite informative and understandable for him.