Increasing the number of statuses for orders in CMS CS-Cart Online Store and Marketplace

Increasing the number of statuses for orders in CMS CS-Cart Online Store and Marketplace

The module allows you to create up to 18,000 new order statuses.

How many order statuses are needed for the online store to work

Order statuses are a literal representation of the entire life of the order:

• Design,
• Payment by the buyer,
• Order processing by the administrator,
• Cancellation of the order by the buyer or seller,
• Transfer to a transport company,
• Order delivery,
• Delivery to the buyer,
• Return the order to the sender's warehouse. 

And at each stage it is important to correctly display information about what is happening with the order. The most possible statuses are at the stages of payment and delivery. 

At the payment stage, the following statuses are possible: the order has been paid in full, the order has been partially paid, the operation has been canceled by the buyer, the payment has been blocked by the bank, and so on. In addition, the status can inform not only about the payment status, but also the payment method chosen by the buyer. 

Transport companies use a huge number of statuses in their work. For example, CDEK has about 80 of them, and the Russian Post has 303, DPD has 83, and Yandex.Delivery - 98. Of course, most of them are intermediate, but usually there are 15-20 very important statuses, such as: accepted by the delivery service, departed from the sender's city, arrived at the destination city, delivered to the PVZ, handed over to the addressee, the shelf life on the PVZ expired, returned to the sender and so on. 

And for each of these statuses, it is necessary to impose a certain business logic: notify the buyer about the movement of the order, build interaction with the buyer, give instructions to their employees to process the order, and so on. 

It turns out that for the normal operation of the online store, at least 50-60 statuses are required. At the same time, 32 are reserved in the basic version of the platform, according to the number of letters in the English alphabet, but it is possible to add about 12 new statuses for the order as much as possible. And this is clearly not enough to fully manage the store. 

To fix this situation, we have written a new module "Increasing the number of statuses for orders".

Module functionality

The module changes the logic of assigning identifiers:When the Latin alphabet ends, the module starts again, using two and three letters for the ID, rather than one, and removes restrictions on adding statuses. Thanks to this, the module expands the number of possible order statuses to slightly more than 18,000 units.