Whatsapp Order Notification

Преимущества

Smooth integration with WhatsApp Cloud API

Supports both customer and vendor order notifications (ideal for Multi-Vendor marketplaces)

Dynamic variables (order ID, customer name, status updates, etc.) render correctly

Flexible template mapping for different order events

Responsive and structured support team

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Недостатки

Initial setup requires careful template category alignment (Utility vs Marketing)

Configuration can be technical for first-time WhatsApp Cloud API users

Requires a dedicated phone number for WhatsApp Business API (as per Meta policy)

Meta charges per message for WhatsApp API usage (depending on region and message category)

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Комментарий

We implemented the WhatsApp Order Notification add-on on our CS-Cart Multi-Vendor marketplace and successfully tested all transactional flows for both customers and vendors.

After Meta template approval and proper configuration inside the add-on, order confirmations, vendor notifications, status updates, return messages, and product approval alerts are delivered correctly with accurate dynamic content.

The module integrates well with WhatsApp Cloud API and provides meaningful automation for marketplaces that require real-time transactional communication.

Webkul’s support team assisted during configuration and ensured everything worked as expected.

Overall, a solid and useful add-on for marketplace environments.

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