Chatra Live Chat and Cart Saver

 

Free

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Modern Live Chat Software. Boost conversions, solve issues, in real time. For free.

Deliver happiness & collect feedback.

Live chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your service: identify problems, collect contact info and understand your customers better. It’s really easy with Chatra.
Work from a web dashboard or desktop apps for Windows & Mac. Even on the go we’ve got you covered with Android & iOS apps.

Distinctive Features:
  • Cart Saving. Reduce cart abandonment rate, proactively contacting customers stuck on the check out.
  • Live typing insights. See what customers type before they hit "send".
  • Group chats. Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.
  • Conversation history. We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.
  • Collects contact info. Even when you are offline or unavailable, so that you can get back to customers even if they left your site.
  • Triggered actions. Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.
  • Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.
  • Looks & feels as a messenger app. Smooth animations, avatars, beautiful design.
  • Free forever plan. Up to 5 agents can be online at the same time.

For full feature list and additional information check https://chatra.io
Product:
  • CS-Cart
  • CS-Cart Ultimate
Compatible versions:
  • 4.3.6
  • 4.3.5
  • 4.3.4
  • 4.3.3
  • 4.3.2
  • 4.3.1
  • 4.2.4
  • 4.2.3
  • 4.2.2
  • 4.2.1
  • 4.1.5
  • 4.1.4
  • 4.1.3
  • 4.1.2
  • 4.1.1
  • 4.0.3
  • 4.0.2
  • 4.0.1
Localisations:
  • English
  • Русский
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