Not every shopper wants to write, and some questions are faster to settle by voice. A call-back button turns a hesitating visitor into a lead: they leave a number instead of leaving the site.

What it does

• A call request button on the storefront.
• An email notification to the address you set in the add-on settings.
• A list of every call request on a page in the administration panel.
• Notifications inside the admin panel as well as by email.

Everything a manager needs afterwards — who asked, when, and about what — is kept in the store rather than in somebody's notebook.

Where it earns its keep

Expensive and technically complex goods, where a two-minute conversation replaces an hour of reading. Services and made-to-order products, where the price depends on the details. And any store whose audience simply prefers the phone.

Support and updates

Six months of free updates. Questions about installation, setup and customisation go through HelpDesk.

FAQ

Where do the requests go?

To the email address set in the add-on settings, and into a list under Customers → Call requests in the administration panel.

Can the button be protected from spam?

Yes — the store's anti-spam add-ons, such as Honeypot CAPTCHA, cover the call request form as well.