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What Does Product Questions Add-on Do?
Not always a detailed description and high-quality photos of the product are enough to make a purchasing decision. If it not answers all clients questions, he may simply not buy.
FAQ with the search option will help to find the answer, if a similar question was asked before, or ask a question and get an answer from the admin or other users. Thanks to the answers rating system, most useful comments won’t be lost.
Increases Customer Loyalty
The very opportunity to ask a question about a product increases customer loyalty, and a timely answer will significantly increase your chances to get a new order. E-mail notifications about the new questions / answers will allow you to respond promptly and not skip them.
Generates Unique Content for Free
You can easily increase the engagement of visitors of your site, if you allow them to participate in discussions on the product pages. They will generate unique content for your page, which will positively affect SEO - active pages with live discussions receive high priority in search results.
Moderation of questions and answers will allow you to leave only informative ones, and captcha support will protect from spam.
- Ability to add questions on the product page and in the admin panel;
- All users can ask questions, answer and comment them, regardless of authorization;
- Search by existing questions / answers / comments;
- Ability to like and dislike questions / answers / comments;
- Anti-bot validation;
- Ability to set the count of questions and answers on the product page;
- Ability to set up the e-mail notifications about received questions / answers.
Unlike Ask Questions about products, this add-on allows you to ask questions directly on the product page, and not via personal message to the store administrator. So, other users can see all the questions and answers and comment on them.
Unlike Power FAQ, a section with questions and answers adds specifically to the product pages.
Learn more in documentation.
Need modifications or any assistance? Please, feel free to contact us via HelpDesk system.
6 months of free upgrade period included.
- CS-Cart Ultimate
- Multi-Vendor Ultimate
- Multi-Vendor PLUS