Product return for Multi-Vendor

"PRODUCT RETURN" ADD-ON FOR CS-CART MULTI-VENDOR

The add-on provides an ability of bulk – for individual categories and subcategories – configuration of the information display on the product card about whether it is possible to return product of proper quality within the time limit established by law.

Description

Russian legislation assumes that the buyer can return the products of proper quality within 14 days after purchase if the products did not fit him for any reason. However, the same legislation introduces the inclusion of product categories that are not subject to return. These include the following categories:

• Cosmetics,
• Lingerie;
• Jewelry;
• Furniture;
• Household chemicals;
• Periodicals;
• Bed linen, towels,
• Plants and animals;
• Containers intended for food storage;
• Technically complex devices with a warranty period;
• Cables and wires sold by square footage.

This means that the product card must display information about whether it is possible to return this product within the 14 days prescribed by law, or not.

The CS-Cart platform allows you to configure the return of product individually for each product. The only way to somehow automate this process is to specify the possibility of returning the products in the import file.

However, sellers usually make one import file for all marketplaces. They are ready to adapt to the requirements of large sites, such as Ozon, Wildberries, Aliexpress and so on, at most.

You can automate this process with the help of our "Product Return" add-on.

Add-on functionality

The add-on allows the marketplace administrator to configure the display of the possibility of returning the products within the time limit prescribed by law, not for a single product, but immediately for a category. Information for the buyer about the possibility of returning the products is displayed in the personal account in the list of orders after the purchase is completed.

The add-on allows you to configure:

• return of all created products;
• return time in days;
• categories to exclude.

After completing the settings, the cards for all created products show which products can be returned within two weeks, and which cannot. If necessary, you can change the settings individually for the product.

Interaction with add-ons

Works with the "Advanced import of products" add-on. Matches the fields in the import file with the product properties. The set matches and other import settings can be saved as presets for later use.

Works with the "Import with moderation and auto creation of characteristics" add-on. When importing products from external sources: CSV, XML and CommerceML (1C, "MoiSklad", "Warehouse 365", etc.), information about the possibility of displaying products is automatically loaded into the product card.

It works with the add-on "CommerceML – synchronization of an online store with 1C, MySklad, Klass365".  Data exchange with the site in the CommerceML format. Import of products to the online store and export of orders from the online store.

CONTACTS

Up-to-date information about changes in the functionality of the add-on, as well as compatibility with other add-ons, is published in our Telegram channel and in the group VKONTAKTE

Telegram t.me/maurisweb 

VKONTAKTEvk.com/maurisweb

You can submit a request to the support service, ask questions to the managers about the work or completion of the add-on via messengers, the groupVKONTAKTE and mail.

- WhatsApp +7-923-364-90-07

- Telegram  t.me/mauriswebru

- Telegram  +7-923-364-90-07

- VKONTAKTEvk.com/maurisweb

- E-mail: [email protected]

Detailed step-by-step instructions for the add-on can be found in the "Instructions" section