Timely information exchange and quick communication with your clients can positively affect the sales rate, loyalty of your clients and brand confidence. The Real-Time Chat provides an ability to exchange messages with customers and vendors in real time. Surprise your customers with quick service, increase the time the user spend on site and provide your clients an ability to stay in contact with you and your vendors with the Real-Time Chat add-on.
Efficiency for the store
• Communication with your customers
• Shorten the response time
• Increase purchase probability
How the product works
The add-on provides a Contact Vendor button on the storefront for the customer to write a message to the product vendor in a special message center window. Vendor and Customer are able to send and receive the messages in the real time.
Trial version provides you an add-on with full set of features for the period from 3 days to month in depence on condition of the specific vendor. The add-on will be disabled when the trial perod is expired. In case the add-on has a free version, when the trial period is expired, the add-on functionality will be limited in accordance with abilities of the free version. Purchase a subscribtion to the add-on in order to restore the full functionality of the add-on.
Free version provides you an ability to use the add-on permanently on special condition. Technical support and individual customization services are not available and the add-on functionality, abilities and adaptation to new cs-cart versions are heavily limited. Purchase the add-on subscription or the lifetime version to get the fully functional add-on version.
By purchasing the subscription to the add-on you get the latest version of the add-on. Full functionality of the add-on, its future updates, individual customization and limited amount of free technical support service are available during the subscription period. When the subscription period is expired, the add-on will be disabled on your store. In case the add-on has a “Free Version”, the add-on won’t be disabled but most of its features, technical support services and many other advantages will no longer be available.
This subscription type provides a permanent, fully functional version of the add-on. You won’t have to bother with prolongation of subscription, and technical support service will be unlimited for you. Basically, this subscription type is demanded, in case the fully functional add-on version has been previously used, and you have made a certain conclusions about its purpose and efficiency.
Admin panel view
Admin panel view
Wai Phyo Lin
Very good customer service. They are very patient and solved my issues.
Very useful addon that allows direct communication between visitors and vendors!
Suggestions for future versions: Emoticons support, add option to add attachments with messages.
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For full information about add-on`s work and settings please click the button at the bottom