REVE Chat is a multi-channel cloud based
live chat software that provides instant assistance to your website visitors for
better customer service and boost sales conversions. Businesses can instantly
engage with their customers across various channels such as Website live chat, Voice/
Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a
REVE Chat also has advanced features such
as Screen sharing and co-browsing, Department Management, Auto Triggers,
Visitor Analytics, Queuing, fully customizable chat banner and more to personalize
every customer interaction across multiple channels.
Talk to your
customers using voice/ video chat right inside your web or mobile apps
with click to call solution.
sharing & Co-browsing:
provide instant support by accessing the user’s computer with co-browsing
Chat with your
Facebook customers using REVE Chat from single dashboard.
Chat with your
customers on Viber messaging using your public account from single
- Real-time Visitor Analytics: Get real
time insights about your customers (location, history, IP address,
Referral source) and personalize every interaction to improve user
- Department Management: Improve customer response time by routing your
customer queries to the right department.
- Auto Triggers: Send automatic
invitations to your website visitors based on certain time, ULR or
- Chat Monitoring: Monitor your
agent performance and responses in real time to provide more appropriate
answers to your customer queries.
- Queuing: Manage your
customer expectations effectively by providing them right information
about waiting time when your agents are busy with other customers
- Get complete overview and insights about your customer interactions across multiple channels
- Offer your visitors instant assistance and increase your sales conversions
- Reduce cost of service by managing multiple customers simultaneously.
- Receive valuable customer feedback after every chat session to gain insights and improve the quality of your service.
- Proactively engage to assist website visitors in real-time before they leave your website being frustrated.
For further assistance please feel free to chat with our support experts on www.revechat.com or mail us at firstname.lastname@example.org