Abandoned cart reminder

The add-on helps bring customers back to unfinished orders with email reminders. It is useful for stores that want to gently remind shoppers about their cart and improve conversion without manually processing every case.

The customer receives an email with the products from their cart and can quickly return to checkout. The store administrator controls the reminder schedule and limits how old a cart can be before it is no longer included in the mailing.

Purpose

The add-on automates abandoned cart recovery: it finds customers who added products but did not complete checkout and sends them a clear email reminder. This helps recover part of missed sales and keeps the team away from repetitive manual follow-ups.

Main features

• automatic email reminders on schedule;
• several reminder days, for example after 2, 3, and 5 days;
• maximum cart age limit for reminder sending;
• check that the customer has an email address;
• product availability check before sending;
• exclusion of unavailable products from the email;
• email with product names, images, quantities, and prices;
• last send tracking to avoid overly frequent reminders;
• ready-made cron command and link for scheduled launch.

How it works

The administrator sets the schedule password, reminder days, and maximum cart age. Then the scheduled launch checks unfinished purchases and selects only the carts that are ready for a reminder.

Before sending, the add-on checks the cart contents and customer data. If the products are available, the customer receives an email reminder with product links, and the add-on updates the last send time for that cart.

Location in admin

The settings are available in the add-on card: Administration → Add-ons → Abandoned Cart Reminder. There you can set the cron password, reminder days, maximum cart age, and copy the ready-made command for scheduled launch.