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A marketplace pays to attract the customer, and a dishonest vendor who gets their contacts offers the next deal directly. The platform loses both the commission and the client. This add-on closes the contact details off from vendors.
What it does
- Hides the customer's email address from vendors.
- Hides the customer's phone number.
- The data is hidden in orders, in notifications and in the user account.
- The administrator decides what exactly to hide — the email, the phone or both.
- Configured in the administration panel, without template edits.
- Works in the Multi-Vendor edition.


When it helps
Any Multi-Vendor platform living on sales commission. It matters most where goods are repeatable — consumables, groceries, pet supplies — because those are the categories where a repeat purchase is easiest to move off the platform. Hiding contacts also settles the question of who is responsible for the customer's personal data.
Support and updates
The settings are covered in the documentation. Six months of free updates, questions through HelpDesk.
FAQ
How does a vendor contact the customer then?
Through the platform's own tools — the internal Customer and Vendor Conversations add-on, for example, which keeps the correspondence inside the marketplace.
Does the administrator still see the contacts?
Yes, the restriction applies to vendors; the platform administrator retains access.
- Multi-Vendor
- Multi-Vendor Plus
- Multi-Vendor Ultimate
- 4.21.1
- 4.20.1
- 4.19.1.SP2
- 4.19.1.SP1
- 4.19.1
- 4.18.4
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- 4.18.2.SP1
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- 4.10.4.SP1
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CS-Cart development · in-house team · since 2013 We build, upgrade and speed up CS-Cart stores and marketplacesAnalysts, developers, designers, QA and support under one roof — no subcontractors. We ship add-ons you can buy on this page today, and we take on the work that no ready-made add-on covers. |
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2013 Working with |
4.98 Rating from |
200+ Solutions on this |
500+ E-commerce projects |
Flagship products
Two add-ons that change how a store performs
Everything else we publish improves one screen. These two change the numbers: how customers find products, and how often they come back.
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Add-on · Search & merchandising Smart SearchElasticsearch-powered search for large catalogues. The customer types two letters, sees products with images and prices, and buys from the dropdown — even after a typo or with the wrong keyboard layout. Visitors who use the search bar are 24% of traffic and 44% of revenue, and convert about 2.5× better than people who only browse categories. If search returns nothing, up to 80% of them leave. | ||||||||
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Try it on a live catalogue: open the demo store and search with a deliberate typo. |
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Add-on · Mobile commerce PowerApp — mobile app for your storeA native iOS and Android app running on your CS-Cart data: the same products, prices, stock, promotions, reward points and orders. There is no second catalogue to maintain — everything stays in the admin panel you already use. A mobile site brings a customer in once; an app brings them back for free. Push notifications replace the retargeting budget you spend to buy the same customer a second time. | ||||||||
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Services
When no add-on solves it, we do the work
Fixed scope, written specification, a named project manager and a warranty on what we ship.
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Custom CS-Cart development Functionality the platform does not have: add-ons, marketplace mechanics, integrations with 1C, CRM, ERP, payment and delivery providers. We start from a written specification, not from an estimate on a phone call. Details → |
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How we work
What you get besides the code
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Before we start We discuss the goal, offer options and write the specification. You approve scope and price before development begins. |
While we build A named project manager reports progress on a fixed schedule. You always know what is in work and what is next. |
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Before release A separate QA pass on every release — the developer who wrote the code is not the person who signs it off. |
After handover Documentation for everything we ship, plus a warranty on the modifications and the project. |
Tell us what the store needs to doDescribe the task in a couple of sentences and we will come back with options, a scope and a price. The consultation is free, and we will say plainly if a ready-made add-on already solves it.
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