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Integration with chat SmartSupp

Addon to CS-Cart and Multi-Vendor allows you to integrate your store with SmartSupp chat.

Last update: 22/04/2021
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Choosing the appropriate option will allow you to update the addon to the latest version through the Upgrade Center over a selected period.
Select this option and we will install the addon in your store and configure it according to your guidelines.
Integration with chat SmartSupp
5200 Р

Addon to CS-Cart and Multi-Vendor allows you to integrate your store with SmartSupp chat. Your customers will be able to send questions every day, every time, from anywhere. Adding WWW chat to your website will increase customers safisfaction, and also amount of sales. Chat can be also used as technical help.

We start from installing a module:

ss_smartsupp_1_en.png?1476976557968

After creating account in SmartSupp service, we receive a key that we type in add-on configuration:

ss_smartsupp_2_en.png?1476976557968

Vendors in Multi-Vendor stores can use their own SmartSupp keys. It allows customers to contact with vendor from his product card or mini-store. To set up the key, go to Vendors->Vendors, choose vendor and open Add-ons tab.

ss_smartsupp_mv_en.png?1523383588084

Chat field should appear as shown on screen below:

ss_smartsupp_3_en_fixed.png?147697655796

When customer clicks chat, a communication field appears:

ss_smartsupp_4_en_fixed.png?147697655796

Add-on also allows enabling chat for vendors in administration panel of Multi-Vendor store, for example if vendor need administrator's help in configuration. To let vendor use chat, a special checkbox must be ticked:

smartsupp1en.png?1576514561995

Chat in vendor panel appears in bottom right corner:

smartsupp2en.png?1576514561995

We invite you to shopping!

Product
  • CS-Cart
  • Multi-Vendor
  • CS-Cart Ultimate
  • Multi-Vendor Ultimate
  • Multi-Vendor PLUS
Compatible versions
  • 4.15.1
  • 4.14.3
  • 4.14.2.SP1
  • 4.14.2
  • 4.14.1.SP1
  • 4.14.1
  • 4.13.3
  • 4.13.2.SP2
  • 4.13.2.SP1
  • 4.13.2
  • 4.13.1
  • 4.12.2
  • 4.12.1
  • 4.11.5
  • 4.11.4
  • 4.11.3
  • 4.11.2
  • 4.11.1
  • 4.10.4.SP1
  • 4.10.4
  • 4.10.3
  • 4.10.2
  • 4.10.1
  • 4.9.3
  • 4.9.2
  • 4.9.1
  • 4.8.2
  • 4.7.4
  • 4.6.3
  • 4.5.2
  • 4.4.3
  • 4.3.10
  • 4.2.4
  • 4.1.5
  • 4.0.3
Localisations
  • English
  • Polska

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Contact information

Phone +48 698780870

Our team created 100+ functional, original and useful Multi-Vendor and CS-Cart addons. Since 2010, when SoftSolid became CS-Cart and Multi-Vendor official developer, we deliver you professional solutions for e-commerce projects. The highest quality of our projects is confirmed by dozens of satisfied customers. We always try to make our addons intuitive and user-friendly and skilled programmers in our team can create almost every addon that you may need. Contact us

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