Cancel Order Request

Last update: 22.12.2023 Supports current CS-Cart version
Cancel Order Request

The cancel order request addon allows customers to easily cancel their orders. Customers can cancel their orders in accordance with the conditions given by admin such as timeframe, minimum and maximum prices, order status and notifications for themselves and the vendors. This process makes order cancellation smooth and convenient and ensures a hassle-free experience for customers and administrators. The addon makes it easier for customers to ask for order cancellation right on the storefront. However, it depends on the admin whether to approve or disapprove the request. Additionally, the addon ensures that both admin and vendor receive email notifications about the customer’s actions during and after the cancellation process. 

  • Addon enables customers to simply cancel their order.
  • Works smoothly with CS-cart multivendor 
  • Admin provides conditions for customers based on timeframe, minimum and maximum prices, order status etc. 
  • Setting of time duration for order cancellation includes an option to customize the timeframe up to days, and hours.
  • The two settings for minimum and maximum prices ensure that the order must fall within this price range, neither below the minimum nor exceeding the maximum set value.
  • Order status helps the admin to identify the customer status as “Open”, “Paid”, “Complete” etc. Customers can request cancellation only if their order matches these status.
  • Admin and vendors can receive the notifications through mail of each action taken by customers for order cancellation. 
  • Customer can select valid reason for canceling the order.
  • The Admin has the authority to approve or disapprove the cancel order request, after which status of the order automatically changes to “canceled”.
Payment type
One-time payment
  • Store Builder
  • Store Builder Ultimate
  • Multi-Vendor
  • Multi-Vendor Plus
  • Multi-Vendor Ultimate
Compatible versions
  • 4.17.2
  • 4.17.1
  • 4.16.2
  • 4.16.1
  • 4.15.2
  • 4.15.1.SP4
  • 4.15.1.SP3
  • 4.15.1.SP2
  • English
  • Български

No reviews found

We love solving online marketing challenges with a performance approach. We are the team who

Contact information

Phone +91-8130464545

We love solving online marketing challenges with a performance approach. We are the team who develop ideas with high-end design & efficient development. We deliver solutions that add value through clear strategy, creative thinking, interactive website design, user-friendly web applications, and personalized ongoing support.

We have expertise overall popular eCommerce, ERP, and CRM Frameworks. We have created ready to use extensions and apps for the CS-cart Marketplace and CS-Cart B2B & B2C.

Similar products

CS-Cart Customer Mobile App
5.0 (13)
Save 33%
Vendor Mobile Application
5.0 (7)
Save 14%

Ecarter Vendor App provides facility to access your CS-Cart vendor panel using mobile, to access your vendor panel  simply you just need to  install Ecarter Vendor App in your mobile devices and you can start managing your vendor panel by login with your vendors user-id and password.

Complex Project Performance Investigation
5.0 (5)

Get expert recommendations on how to optimize your infrastructure capacity and improve the speed, security and stability of your CS-Cart/Multi-Vendor website and servers

Server and Infrastructure Performance Optimization
5.0 (4)

Optimize the performance of the server and the website, reduce hosting spendings and improve business security

Server Optimization, Maintenance and Monitoring 24/7/365 + SLA
5.0 (4)

Rely on the expert support for your server’s maintenance with 15 min incident response time and SLA guarantees

Initial webserver configuration
5.0 (2)
Webserver configuration by CS-Cart Customer Care team