A chatbot is a computer program or an artificial intelligence which conducts a conversation. It is an assistant that communicates through text messages, a virtual companion that integrates into websites, applications or instant messengers and helps entrepreneurs to get closer to customers. A chatbot is often described as one of the most advanced and promising expressions of interaction between humans and machines. In order to do interactive conversation with the end users of your site. “CS-Cart Chatbot” add-on is developed.
CS-Cart Chatbot add-on allows businesses to do automated communication with their customers. Chatbot can send and receive messages from the users. Customer can search for the products, hot deals and can track his orders from the chat area. You can ask whatever you want at any time, and a customer will get immediate reply. Therefore, it results in an excellent customer services experience and hence profits the business.
Note: It will work only in https (SSL enabled) site.
No posts found