Chatbot for CS-Cart

CS-Cart Chatbot add-on allows businesses to do automated communication with their customers. Chatbot can send and receive messages from the users.
Reviews: 1
Last update: 30.04.2026 Supports current CS-Cart version

CS-Cart Chatbot add-on allows businesses to do automated communication with their customers. Chatbot can send and receive messages from the users.

Chatbot for CS-Cart
$49.00

CS-Cart ChatBot Add-on enhances your store with an intelligent virtual assistant that helps customers interact with your business through automated conversations, product discovery, order tracking, and query management.

The add-on enables businesses to provide instant customer assistance through a customizable chatbot interface powered by Dialogflow integration. Customers can search products, track orders, submit support queries, and receive automated responses directly from the storefront.

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Key Features

  • Interactive AI-powered chatbot for customer assistance
  • Dialogflow integration for automated conversations
  • Product search directly from the chat window
  • Order tracking functionality within the chatbot
  • Query submission system with reference ID generation
  • Dedicated "Your Queries" section for customers
  • Hot Deals display in a sliding product format
  • Custom fallback message configuration
  • Multilingual support including English and Russian
  • Customizable chatbot appearance and branding
  • Upload custom chatbot, header, and user icons
  • Enable or disable chatbot services from backend settings
  • Clear Chat functionality for conversation reset
  • Responsive chatbot interface for desktop and mobile users

Submit Customer Queries

Customers can submit their questions, support requests, or inquiries directly through the chatbot interface. Each query is automatically recorded and assigned a unique reference ID for future tracking.

  • Submit support requests without leaving the storefront
  • Automatic reference ID generation for each query
  • Track submitted queries from the "Your Queries" section
  • View query details and status updates anytime
Customer Query Submission

Track Orders Instantly

Customers can conveniently track their orders through the chatbot by providing order details. The chatbot retrieves the order information and displays the current order status in real time.

  • Quick order lookup directly from chat
  • Display order status and tracking information
  • Redirect customers to complete order details page
  • Reduce support requests related to order tracking
Track Orders Through Chatbot

Search Products with ChatBot

The chatbot helps customers discover products quickly by allowing them to search using product names or keywords directly within the conversation window.

  • Instant product search from chat interface
  • Display matching products dynamically
  • Improve product discovery and customer engagement
  • Provide a seamless shopping experience
Search Products Through Chatbot

Customizable ChatBot Experience

Store owners can fully customize the chatbot appearance and behavior to match their brand identity and customer support requirements.

  • Configure chatbot name and branding
  • Customize header and background colors
  • Upload custom chatbot, user, and header icons
  • Set personalized fallback messages
  • Enable or disable chatbot services individually
ChatBot Configuration

Support Information

If you face any issues with the CS-Cart ChatBot Add-on, please contact our support team.

  • Free 3 months technical support included
  • Option to purchase extended support
  • Create a ticket through the support portal
  • Email support at support@webkul.com
  • Free lifetime updates included
Payment type
One-time payment
Product
  • Store Builder
  • Multi-Vendor
Compatible versions
  • 4.20.1
  • 4.19.1.SP2
  • 4.19.1.SP1
  • 4.19.1
  • 4.18.4
  • 4.18.3
  • 4.18.2.SP1
  • 4.18.2
  • 4.18.1.SP1
  • 4.18.1
Localizations
  • English
  • Български
  • Dansk
  • Deutsch
  • Ελληνικά
  • Español
  • Français
  • Georgian
  • Italiano
  • Nederlands
  • Norsk
  • Polska
  • Română
  • Украинский
  • Русский
  • Slovenščina
  • 中文
Fabrizio Aureli
Comment
for over 15 days that ebkul has been trying to configure the chatbot for my website aromatherapy.it without success, this chatbot seems not to work
About Webkul CS-Cart Development Webkul has been working with CS-Cart since 2010 and

Contact information

Phone +91 9870284067

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About Webkul CS-Cart Development

Webkul has been working with CS-Cart since 2010 and offers 200+ CS-Cart add-ons and solutions for online stores and multi-vendor marketplaces.

We help store owners and marketplace operators with ready add-ons, custom development, migration, mobile apps, POS, PWA, headless commerce, themes, support, and third-party integrations.

Webkul is one of the top CS-Cart development companies, with a 4.9 marketplace rating and 190+ customer reviews from CS-Cart users.

For custom work beyond ready add-ons, explore our CS-Cart development services for stores, marketplaces, migration, mobile apps, POS, PWA, headless commerce, and integrations.

Our Happy Customers

Design Plus customer logo Agorisk customer logo Lee Cooper customer logo Ruopt customer logo Spyre Digital customer logo Social Bike Club customer logo Digital Scrapbooking Studio customer logo Altun Gold customer logo Crimson Black customer logo

View all customers on our site

Our CS-Cart Services

Webkul provides practical CS-Cart services for businesses that need stable add-ons, custom workflows, better mobile experience, migration support, and long-term maintenance.

View our complete CS-Cart development services for customization, migration, mobile apps, POS, PWA, headless commerce, themes, and integrations.

CS-Cart Development Services

CS-Cart Development Services

CS-Cart Marketplace Development

CS-Cart Marketplace Development

Headless Commerce Development

Headless Commerce Development

Mobile App Development

Mobile App Development

Support and Maintenance Services

CS-Cart Support and Maintenance Services

Generative AI Services

Generative AI Services

Why Choose Webkul?

Webkul supports both ready add-on needs and custom CS-Cart development. This helps businesses start faster and still build features around their own process.

bullet point 200+ CS-Cart add-ons and solutions

bullet point Custom CS-Cart development for stores and marketplaces

bullet point Migration, integration, and support services

bullet point Mobile app, POS, PWA, and headless commerce experience

bullet point 90 days of free support for eligible add-ons

bullet point Payment, shipping, ERP, CRM, and API integration support

bullet point Website performance audit and optimization support

bullet point AWS hosting support for CS-Cart projects

Our Best CS-Cart Cases

Here are a few examples of eCommerce and marketplace projects where Webkul worked on store experience, mobile commerce, marketplace features, and business-specific workflows.

Kablewala eCommerce marketplace case study

Dullani online marketplace mobile app case study

Rex Market CS-Cart retail case study

Elite Game Store project

Angoshop Angola eCommerce marketplace case study

Top-Rated CS-Cart Add-ons

Webkul offers ready-to-use CS-Cart add-ons for marketplace features, checkout, shipping, payments, mobile commerce, vendor tools, store management, and custom business needs.

Top-rated CS-Cart add-ons by Webkul

Visit Webkul CS-Cart add-on store

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