Latest release date: 2015, March, 23

Integration of CS-Cart with the most popular Support Ticket System "Zendesk" (zendesk.com). No information excepted customers are located on CS-Cart. Tickets and comments are located in ZendDesk and CS-Cart gets it each time customer see topic.

General Features:

  • ability to create tickets with different content
  • ability to view all the tickets
  • ability to search tickets by subject, user, status, type, priority, date
  • ability to import/export Users to/from ZenDesk
  • ability to set status for ticket New, Open, Pending, Hold, Solved, Closed
  • ability to set priority Urgent, High, Normal, Low
  • ability to assign type of ticket Problem, Incident, Question, Task
  • customer can easy validate his account by email
  • ability to assign fields in form builder for ZendDesk specially
Product:
  • CS-Cart
  • Multi-Vendor
  • CS-Cart Ultimate
Compatible versions:
  • 4.9.3
  • 4.9.2
  • 4.9.1
  • 4.8.2
  • 4.8.1
  • 4.7.4
  • 4.7.3
  • 4.7.2
  • 4.7.1
  • 4.6.3
  • 4.6.2
  • 4.6.1
  • 4.5.2
  • 4.5.1
  • 4.4.3
  • 4.4.2
  • 4.4.1
  • 4.3.10
  • 4.3.9
  • 4.3.8
  • 4.3.7
  • 4.3.6
  • 4.3.5
  • 4.3.4
  • 4.3.3
  • 4.3.2
  • 4.3.1
Localisations:
  • English
  • Български
  • Dansk
  • Deutsch
  • Ελληνικά
  • Español
  • Français
  • Italiano
  • Nederlands
  • Norsk
  • Polska
  • Română
  • Русский
  • Slovenščina
  • 中文
Rate this application Write a review

No posts found