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What are the Benefits of the FAQ for the Online Stores?
Less Routine For the Administrator
A FAQ makes the life of the administrators easier as there is no need to repeatedly answer common questions.
Saves the client's time
A searchable FAQ section allows customers to quickly find answers to frequently asked questions, without wasting time on callbacks or messages in the comments, which brings the moment of making a purchase decision closer.
Good FAQ pages are good for SEO. Whether it's questions about a product, payment and shipping details, or a return policy, the FAQ is universal - it provides comprehensive answers to the most common questions.
Include keywords in FAQ texts, create separate FAQ pages with the optimized SEO meta-data, place FAQ blocks on any page in your store and you will get pages filled with content that is indexed by search engines and includes a large number of natural queries.
The JSON-LD Markup add-on will allow you to add structured data markup in your FAQs to generate more informative snippets for the pages of your store.
- Place the FAQ where you need it: in a tab on the product page, block on any page of the store or a separate FAQ page.
- Built-in FAQ search.
- FAQ sections to create structure and simplify navigation..
- Anchors system for fast navigation from the store pages to the relevant FAQ questions.
- Editable SEO-data (page title, meta description, meta keywords) for FAQ section pages and common FAQ page of the store.
- Ability to create new or select existing questions and sections for FAQ on the product page.
- Positions for answers and sections for managing the FAQ items order.
- Ability to add Font Awesome icons to sections and questions.
- Ability to display sections and questions of the FAQ in expanded or compact form.
- WYSIWYG editor for Answer field.
Learn more in add-on documentation.
Need modifications or any assistance? Please, feel free to contact us via HelpDesk system.
6 months of the free upgrade period included
- CS-Cart Ultimate
- Multi-Vendor Ultimate
- Multi-Vendor PLUS
Since 2014 we professionally work in e-Commerce and help business of all levels expand capabilities online. During this period we finished about 500 projects created mostly on CS-Cart. We also developed more than 100 add-ons and themes and ready to integrate them to any platform our clients have. We aim to make online stores