See the discussion on CS-Cart forum
What are the Benefits of the FAQ for the Online Stores?
Less Routine For the Administrator
A FAQ makes the life of the administrators easier as there is no need to repeatedly answer common questions.
Saves the client's time
A searchable FAQ section allows customers to quickly find answers to frequently asked questions, without wasting time on callbacks or messages in the comments, which brings the moment of making a purchase decision closer.
Good FAQ pages are good for SEO. Whether it's questions about a product, payment and shipping details, or a return policy, the FAQ is universal - it provides comprehensive answers to the most common questions.
Include keywords in FAQ texts, create separate FAQ pages with the optimized SEO meta-data, place FAQ blocks on any page in your store and you will get pages filled with content that is indexed by search engines and includes a large number of natural queries.
The JSON-LD Markup add-on will allow you to add structured data markup in your FAQs to generate more informative snippets for the pages of your store.
- Place the FAQ where you need it: in a tab on the product page, block on any page of the store or a separate FAQ page.
- Built-in FAQ search.
- FAQ sections to create structure and simplify navigation..
- Anchors system for fast navigation from the store pages to the relevant FAQ questions.
- Editable SEO-data (page title, meta description, meta keywords) for FAQ section pages and common FAQ page of the store.
- Ability to create new or select existing questions and sections for FAQ on the product page.
- Positions for answers and sections for managing the FAQ items order.
- Ability to add Font Awesome icons to sections and questions.
- Ability to display sections and questions of the FAQ in expanded or compact form.
- WYSIWYG editor for Answer field.
Learn more in add-on documentation.
Need modifications or any assistance? Please, feel free to contact us via HelpDesk system.
6 months of the free upgrade period included
Works correctly with the popular themes YOUPI and UniTheme.
- Store Builder
- Store Builder Ultimate
- Multi-Vendor Ultimate
- Multi-Vendor Plus
Cart-Power is a 35+ professional team with extensive experience. More than 10 years we have developed, modified marketplaces, online stores, crowdfunding places, classifieds, auction sites and e.g. all around the world. We provide comprehensive solutions for ecommerce projects from development and design to SEO promotion and technical support.We’ve created more than 500 ecommerce projects, 5000+ custom upgrades and developments. Our 100+ add ons are ready to integrate into your online project to build